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Grab, Green SM, and Be taxi apps: how to use them
In Vietnam, you can use the apps to choose services such as GrabCar and GrabBike from Grab, electric cars and motorbikes from Green SM, and beCar and beBike from Be. Enter your destination and payment method, then check the fare and pickup point shown in the app. Pickup points vary by airport, so follow the directions provided.
At a glance
- Grab offers GrabCar cars and GrabBike motorbikes. Available options may vary by area.
- In the Green SM app, you can choose a vehicle type and payment method to book a ride. You can also book a car by calling 1555.
- Be offers beCar and beBike. Individual customers can pay by cash or card.
- GrabCar rides in Ho Chi Minh City incur a 10,000 VND late-night surcharge from 10:00 p.m. to 5:59 a.m. the following day.
- Ride-hailing pickup points vary by terminal, so check the app and airport signs after booking.
How do I choose a taxi app in Vietnam?
Check in the app whether your preferred service is available where you are traveling. Grab lists its service area in Ho Chi Minh City, and its GrabCar fare table covers Ho Chi Minh City, Hanoi, Da Nang, Quang Ninh, and Khanh Hoa.
For a motorbike, look at options such as GrabBike, beBike, and Green Bike. Choose a car based on the number of passengers and amount of luggage. Grab lists GrabCar 7, which can carry up to 7 people.
| App | Ride options | Payment and booking information |
|---|---|---|
| Grab | GrabCar, GrabBike | Check the fare in the app before booking. Available options may vary by area. |
| Green SM | Electric taxis, Green Bike and Green Bike Plus | Choose a vehicle and payment method in the app. Car rides can also be booked by calling 1555. |
| Be | beCar, beBike | Individual customers can pay by cash or card. |
How do I book my first ride with a taxi app?
Enter your pickup point and destination in the app, choose a vehicle type, and check the fare and payment method shown. After booking, check the driver details and pickup point in the app.
- Enter your pickup point and destination in the app
Confirm that your current location is correct, then set your destination using a map pin or address.
- Choose a vehicle type and payment method
Choose a car or motorbike to suit your group size and luggage. Green SM lets you select a vehicle type and pay by cash, credit card, debit card, or e-wallet.
- Check the fare and any extra charges
GrabCar may use dynamic pricing depending on demand, area, and time of day. Tolls, airport fees, and parking charges may be added, so check the fare on the booking screen.
- Check the vehicle and pickup point after booking
Check the driver and vehicle details shown in the app, then board at the designated spot. The Grab app lets you contact the driver and view directions to the pickup point.
How much do taxi app rides cost?
Check the fare shown in the app before departure. GrabCar may use dynamic pricing based on demand, area, and time of day. Tolls, airport fees, and parking charges may be added separately.
GrabCar rides in Ho Chi Minh City incur a 10,000 VND late-night surcharge for trips from 10:00 p.m. to 5:59 a.m. the following day.
| Item to check | Information |
|---|---|
| GrabCar fare | Check the fare shown in the app before booking. Dynamic pricing may apply. |
| Late-night surcharge in Ho Chi Minh City | 10,000 VND for trips from 10:00 p.m. to 5:59 a.m. the following day. |
| Additional charges | Tolls, airport fees, and parking charges may be added. |
| Be and Green SM fares | Check the fare and payment method shown on the booking screen. |
Where do I meet my ride at the airport?
At Tan Son Nhat International Airport in Ho Chi Minh City, check the pickup point for your terminal before heading out. GrabCar pickups are at the domestic Terminal 1, D1 lane, between pillars L5 and A5. Tap the pickup point selected in the app to see directions.
- Taking GrabCar at Tan Son Nhat Terminal 1
Go to the domestic Terminal 1, D1 lane, between pillars L5 and A5. Tap the pickup point in the Grab app to view directions.
- Taking Green SM at Tan Son Nhat Terminal 1
App-booked rides are directed to D2 lane, between pillars G6 and B6.
- Taking Green SM at Tan Son Nhat Terminal 2
Meet app-booked rides in the parking area. Green SM taxis pick up in the taxi lane in front of pillars A1–A4.
- Taking Green SM at Tan Son Nhat Terminal 3
App-booked ride pickup points are at pillars 11A–12A or 34–35A. The waiting area for pre-booked rides is in A lane, 12A–15A.
- Taking a ride-hailing car at Noi Bai Terminal 2
If you are using a ride-hailing car such as Grab or Xanh SM, go to the P1 car park.
Which is more convenient: cash or card?
Be says individual customers can pay by cash or card. You can add a payment method by entering your card details in the app's payment menu.
Green SM lists cash, credit cards, debit cards, and e-wallets as payment methods. Check whether your bank card is accepted when you add it or during booking.
When this happens
- Returning to your accommodation from a bar or pub late at night
Set your accommodation address as the destination in the app, and check the license plate and destination before boarding. Check the booking screen to see whether the Ho Chi Minh City GrabCar late-night surcharge applies.
- Traveling with a group or lots of luggage
Choose a car option that suits your group size and luggage. Grab lists GrabCar 7, which can carry up to 7 people.
- Taking a short trip with light luggage
Consider a motorbike ride option. GrabBike is a service where one passenger rides behind the driver. A helmet is provided, and it is recommended for passengers with a light bag or carry-on luggage only.
- Having trouble finding the pickup point at the airport
Check the pickup point shown in the booking screen again, then follow the signs for the pillars, lane, or parking area at your terminal.
Before you set off
- Check that the pickup and destination pins are correct in the app.
- Choose a vehicle type that suits your group size and luggage.
- Check the fare and payment method shown before booking.
- At the airport, check the pickup directions for your terminal.
- Before boarding, check the license plate and destination in the app.
FAQ
Which taxi apps can I use in Vietnam?
Grab, Green SM, and Be offer ride-hailing services. Available options may vary by area.
How many passengers can ride on GrabBike?
GrabBike is a motorbike ride-hailing service for one passenger riding behind the driver.
What is the GrabCar late-night surcharge in Ho Chi Minh City?
An additional 10,000 VND applies to trips from 10:00 p.m. to 5:59 a.m. the following day.
What payment methods does Green SM accept?
The app lets you choose cash, credit card, debit card, or e-wallet as your payment method.
Where do I catch Grab or Xanh SM at Noi Bai Airport?
According to the airport's August 2026 guidance, passengers using ride-hailing services at Terminal 2 should go to the P1 car park.
Can I pay with a foreign bank card on Be or Green SM?
Both apps offer card payment or card registration. Check whether your bank card is accepted when adding it as a payment method in the app.
Official sources & check dates
- Tan Son Nhat International Airport (SGN) transfers - Grab · 2026-10-28
- GrabCar: Dịch vụ đặt xe hơi riêng · 2026-10-28
- Câu hỏi thường gặp – Be · 2026-10-28
- GreenNow User Guide - Book Airport Rides Quickly with Green SM · 2026-10-28
- Where We Are | Grab VN · 2026-10-28
- 노이바이 국제공항, 새 교통 동선 공식 적용 | 베트남 민간항공국 · 2026-10-28
- Sức khỏe và An toàn | Vietnam Tourism · 2026-10-28
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Site updated: 2026-10-28